Please get in touch with any questions you may have!

If you have a question regarding your order and have a tracking number, please try checking your email for an email from Route Order Tracking that shows exactly where your package is. We also have a handy Shipping Policy that may help to answer any questions you may have.

If you have any issues with your PuffiAir, tracking your order, return/refund requests, etc. don't hesitate to send us an email at [email protected] (please include your order number with your email for faster response). Our support team will respond to all inquiries 24 hours a day, 7 days a week. All messages will receive a response within 24 hours.

For all business inquiries or influencer opportunities, please email us at [email protected].